I am reaching out to you today regarding the Coronavirus on behalf of the entire Hoffman Brown Family. The health and safety of our employees and their families, our clients, and the surrounding community is our highest priority. COVID-19 continues to dominate headlines throughout our country and around the world due to health, market and economic impacts.
While the coronavirus has not affected our business operations to date, we are actively monitoring the latest updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and other government and public health agencies. We are taking appropriate actions, including implementing our business continuity plans. This includes testing our systems and capabilities to ensure we are prepared to continue providing extraordinary care to our clients and their families. Based on current reports, we do not anticipate the need to close the office. Should it be necessary that we are forced to conduct business outside of normal operations, Hoffman Brown Company has the technology to support our critical business operations.
As a precautionary measure, we have suspended all unnecessary business travel and we are limiting both visits to our office and those of our clients. While we understand that the immediate health risk is low, we are now educating our Teammates on what they can do to stay healthy and asking them to stay home if they are not feeling well. Rest assured, we are taking advantage of the ability to connect with you virtually, and we are just a phone call, video conference, text or email away. Please know that we have confirmed with all of our insurance carriers their ability to provide uninterrupted services, so let us know if there is anything that we can do to assist you.
Thank you for your partnership and we sincerely appreciate the opportunity to be of service in these unprecedented times. We will keep you updated as all of us navigate this dynamic situation together, and please join us in keeping those who are affected by this challenging situation in our hearts.
All my best,
Steve Brown
President & CEO
Hoffman Brown Company
