Account Executives

  • Alex Rosenfeld, CAPI - Vice President (818) 808-1096
    Alex-Rosenfeld
    (818) 808-1096
    • Joined HBC Team in 2016
    • Started in Insurance Industry in 1997
    • Graduated from San Diego State University, B.A.
    • Grew up in Mexico City & San Diego, CA.
    • Interests / Activities: Playing tennis, traveling, flying, automobiles and entertaining friends and family.

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  • Bridgette Rosson, CAWC, CIC, CISR, CSIA, WCCP - Vice President (818) 808-1046
    Bridgette Rosson
    (818) 808-1046
    • Joined HBC Team in 2017
    • Started in the Insurance Industry in 1992
    • Grew up in San Fernando, California
    • Favorite things to do:  Spending Time With Family, Going to Plays, Concerts, and The Beach
  • David M. Townsend, ARM, CPCU,CIC - Vice President (818) 808-1062
    david townsend
    (818) 808-1062
    • Joined HBC Team in 2004
    • Started in the Insurance Industry in 1981
    • Graduated Norwich University, B.A.
    • Insurance Designations:  CPCU (Chartered Property Casualty Underwriter), ARM (Associate in Risk Management) & CIC (Certified Insurance Counselor)
    • Grew up in Cambridge, England
    • Favorite things to do:  Traveling, cycling, playing guitar, reading, spending time outdoors, watching soccer and rugby
  • Dianne Ewing, CIC - Vice President, Marketing and Business Development (818) 808-1045
    (818) 808-1045
    • Joined HBC Team in 2012
    • Started in the Insurance Industry in 1980
    • HBC Leadership Team Member
    • Attended California Polytechnic University, Pomona
    • Insurance Designation:  CIC (Certified Insurance Counselor)
    • Grew up in New Jersey
    • Favorite things to do:  Traveling, decorating my house, cooking, gardening, hiking and entertaining friends and family

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  • Ileen Anzueto, CISR - Vice President (818) 808-1064
    Ileen Anzueto
    (818) 808-1064
    • Joined HBC Team in 2008
    • Started in the Insurance Industry in 2001
    • Insurance Designation:  CISR (Certified Insurance Service Representative)
    • Grew up in Los Angeles, CA
    • Favorite things to do:  Horseback riding, traveling, biking, hiking, swimming, playing board games and wine tasting
  • Joe L. Pratts, CIC - Co-President and COO (818) 808-1043
    Joe Pratts
    (818) 808-1043
    • Joined HBC Team in 1997
    • Started in the Insurance Industry in 1983
    • HBC Leadership Team Member
    • Graduated University of Southern California, B.A.
    • Insurance Designations:  CIC (Certified Insurance Counselor)
    • Grew up in Northridge, CA
    • Favorite things to do:  Serving others in need, Sunday dinners, watching college football, entertaining friends and family

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  • Jose Olivares, CISR - Vice President, Personal Lines Marketing (818) 808-1097
    Jose Olivares
    (818) 808-1097
    • Joined HBC Team in 2012
    • Started in the Insurance Industry in 1995
    • Grew up in San Fernando Valley, California
    • Favorite things to do:  Watching sports, spending time with family and listening to music
  • Kim Landers, CISR Elite - Vice President (818) 808-1088
    (818) 808-1088
    • Joined HBC Team in 2015
    • Started in Insurance Industry in 2001
    • Insurance Designation: CISR Elite
    • Grew up in Southern California
    • Interests/Activities: Enjoy needlepoint projects and spending time with family and friends.
  • Lisa M. Dahl, RHU - Vice President, Benefits (818) 808-1087
    Lisa Dahl
    (818) 808-1087
    • Joined HBC Team in 1984
    • Started in the Insurance Industry in 1979
    • Graduated Pierce College, A.A.
    • Attending Valley College
    • Insurance Designation:  RHU (Registered Health Underwriter)
    • Grew up in Northridge, CA
    • Favorite things to do:  Traveling to new and interesting places, watching World Cup Soccer and ice skating

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  • Michael R. FitzGerald - Vice President (818) 808-1041
    Mike FitzGerald
    (818) 808-1041
    • Joined HBC Team in 1986
    • Started in the Insurance Industry in 1978
    • Graduated University of California Los Angeles, B.A.
    • Grew up in Philadelphia, PA & Southern California
    • Favorite things to do:  Watching sporting events, walking on the beach, BBQ’s and going to the movies
  • Ryan Surina - Vice President (818) 808-1066
    Ryan Surina
    (818) 808-1066
    • Joined HBC Team in 2017
    • Started in the Insurance Industry in 2002
    • Grew up in La Verne, California
    • Favorite things to do: Spending time with family, wine making, wood working and baseball
  • Shari Mac Kaye, CIC, CCIP - Vice President, Commercial Lines (818) 808-1095
    (818) 808-1095
    • Joined HBC Team in 2015
    • Started in Insurance Industry in 1984
    • Attended University of Arizona
    • Grew up in Studio City, CA
    • Interests/Activities: Participating in Susan G. Komen Walks to fight Cancer, yoga, Dodger games & beach vacations.

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  • Steven Brown, CAPI - Co-President and CEO (818) 808-1040
    Steve Brown
    (818) 808-1040
    • Joined HBC Team in 1989
    • Started in the Insurance Industry in 1989
    • HBC Leadership Team Member
    • Graduated Tulane University, B.S. & M.S. in Biology
    • Grew up in Encino, CA
    • Favorite things to do:  Volunteering in our community, traveling, playing tennis, golfing and entertaining friends and family
  • Accounting

  • Rob Bumgarner - Vice President, Finance and Human Resources Manager (818) 808-1091
    (818) 808-1091

     

    • Joined HBC Team in 2014
    • Started in the Insurance Industry in 1993
    • HBC Leadership Team Member
    • Graduated California Lutheran University, B.S.
    • Grew up in Woodland Hills, CA
    • Favorite things to do:  Running, golfing, coaching and spending time with my children

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  • Administrative Team

  • Alison Ottman - Administrative Assistant (818) 808-1092
    Alison-Ottman
    (818) 808-1092
    • Joined HBC Team in 2018
    • Started in the Insurance Industry in 2014
    • Grew up in Santa Clarita, California
    • Favorite things to do: CrossFit, hiking, watching football and baseball, water sports, spending time with family and friends.
  • Clarissa Hineson - Administrative Assistant (818) 808-1052
    Clarissa Hineson
    (818) 808-1052
    • Joined HBC Team in 2016
    • Started in the Insurance Industry 2016
    • Grew up in Tarzana, CA
    • Favorite things to do: Travel, go out to dinner with friends, listen to music, and go to the beach. My favorite animal is a panda.
  • Frank Gastelum - Information Technology Manager (818) 808-1090
    Frank Gastelum
    (818) 808-1090
    • Joined HBC Team in 2004
    • Started in the Insurance Industry in 2004
    • Graduated ITT Technical Institute, B.A.
    • Grew up in Sylmar, CA
    • Favorite things to do:  Camping, fishing, watching NASCAR events, traveling with my family and friends
  • Claims

  • Brenda Hutchinson - Claims Specialist (818) 808-1093
    (818) 808-1093
    • Joined HBC Team in 2001
    • Started in the Insurance Industry in 1987
    • Grew up in Granada Hills, CA
    • Favorite things to do:  Cooking, wine tasting, shopping, dining out, going to the beach and the gym
  • Marianne Evans - Vice President, Claims (818) 808-1047
    Marriane-Evans
    (818) 808-1047
    • Joined HBC Team in 1981
    • Started in the Insurance Industry in 1981
    • HBC Leadership Team Member
    • Grew up in Concord, CA
    • Favorite things to do:  Walking on the beach, ceramic painting, watching football, basketball, bowling and spending time with my family
  • Commercial Insurance

  • Carole Strauss, AIS, CISR - Account Manager/Small Business Supervisor (818) 808-1056
    Carole Strauss
    (818) 808-1056
    • Joined HBC Team in 1990
    • Started in the Insurance Industry in 1990
    • Attended College of the Canyons
    • Insurance Designations:  CISR (Certified Insurance Service Representative) & AIS (Associate in Insurance Services)
    • Grew up in Santa Clarita, CA
    • Favorite things to do:  Camping, jet skiing, ATV riding, bowling, playing softball and traveling to new and interesting places
  • Cyndi Cruz-Manuel - Account Manager (818) 808-1081
    Cyndi-Cruz-Manuel
    (818) 808-1081
    • Joined HBC Team in 2019.
    • Started in the Insurance Industry in 1999.
    • Grew up in Santa Clarita, CA.
    • Favorite things to do: Advocating for young adults and seniors with Autism, going to the beach with my family, gardening, cooking for family and friends.
  • Cynthia Alcala - Account Manager (818) 808-1083
    Cynthia-Alcala
    (818) 808-1083
    • Joined HBC Team in 2018
    • Started in the Insurance Industry in 1987
    • Grew up in Atlanta, GA.
    • Favorite things to do: Baking, cooking for my family & friends, and shooting pool.
  • Deborah Paladino, CIC - Account Manager (818) 808-1050
    Deborah Paladino
    (818) 808-1050
    • Joined HBC Team in 1994
    • Started in the Insurance Industry in 1984
    • Graduated Pierce College, A.A.
    • Attended California State University Northridge
    • Insurance Designations:  CIC (Certified Insurance Counselor) & CPIW (Certified Professional Insurance Woman)
    • Member of Insurance Professionals of Los Angeles
    • Grew up in Connecticut
    • Favorite things to do:  Watching sports, shopping, traveling, going to the spa and spending time with family, friends and our dogs
  • Grace Peprah - Account Manager (818) 808-1085
    Grace Peprah
    (818) 808-1085
    • Joined HBC Team in 2017
    • Started in the Insurance Industry in 1992
    • Graduated Pepperdine University with a Master’s Degree
    • Grew up in Ghana, New York and California
    • Favorite things to do: Play Piano, watch old TV shows, Zumba
  • Horlendy Ramirez, CISR - Assistant Account Manager (818) 808-1069
    Horlendy Ramirez
    (818) 808-1069
    • Joined HBC Team in 2016
    • Started in the Insurance Industry in 2012
    • Attending Pierce College, studying Business Law
    • Grew up in Guatemala and Long Beach, CA
    • Favorite things to do:  Traveling, biking, helping those in need, wine tasting and camping
  • Jennifer Dypwick, CIC, CRM - Account Manager (818) 808-1051
    (818) 808-1051
    • Joined HBC Team in 2019.
    • Started in the Insurance Industry in 1980.
    • Grew up in South Bay – El Segundo, CA.
    • Favorite things to do: Hiking, camping, and traveling.
  • Jessica Ruley - Account Manager (818) 808-1057
    Jessica Ruley
    (818) 808-1057
    • Joined HBC Team in 2012
    • Started in the Insurance Industry in 2000
    • Grew up in Sylmar, CA
    • Favorite things to do:  Watching my children play softball and water polo and watching college basketball
  • Lee Chan - Assistant Account Manager (818) 808-1054
    (818) 808-1054
    • Joined HBC Team 2014
    • Started in the Insurance Industry in 1999
    • Grew up in Los Angeles, CA
    • Favorite things to do:  Reading novels, walking and watching professional football

     

  • Linda Flanagan, AAI, CIC, CRM - Account Manager (818) 808-1063
    (818) 808-1063
    • Joined HBC Team in 2019.
    • Started in the Insurance Industry in 1977.
    • Graduated University of California Los Angeles, B.A.
    • Grew up in San Jose, CA.
    • Favorite things to do: Spending time with family & friends, watching ballet, baseball, basketball, college football, and designing and creating artistic projects.
  • Marci Grisanti, CIC - Account Manager (818) 808-1060
    Marci Grisanti
    (818) 808-1060
    • Joined HBC Team in 2000
    • Started in the Insurance Industry in 1978
    • Insurance Designation:  CIC (Certified Insurance Counselor)
    • Grew up in the San Fernando Valley, CA
    • Favorite things to do:  Baking, Cake Decorating and spending time with family
  • Martha De La Torre, CISR - Account Manager (818) 808-1049
    Martha De La torre
    (818) 808-1049
    • Joined HBC Team in 1998
    • Started in the Insurance Industry in 1984
    • Insurance Designation:  CISR (Certified Insurance Service Representative)
    • Grew up in Hollywood, CA & the San Fernando Valley, CA
    • Favorite things to do:  Listening to music, going to concerts and watching sporting events
  • Mindi Batlle - Assistant Account Manager (818) 808-1089
    (818) 808-1089
    • Joined HBC Team in 2023.
    • Started in the Insurance Industry in 1986.
    • Grew up in Burbank, CA.
    • Favorite things to do: Spending time with friends, baking, and watching sports.
  • Sandy McKenzie - Account Manager (818) 808-1055
    Sandy McKenzie
    (818) 808-1055
    • Joined HBC Team in 2003
    • Started in the Insurance Industry in 1996
    • Graduated Pierce College, A.A.
    • Grew up in New Jersey & Southern California
    • Favorite things to do:  Running with our dog, walking on the beach with my family, singing in the church choir, sitting in the sauna, doing yoga, playing and watching basketball
  • Simone Botley - Assistant Account Manager (818) 808-1065
    Simone-Botley
    (818) 808-1065
    • Joined HBC Team in 2019.
    • Started in the Insurance Industry in 2003.
    • Grew up in Sherman Oaks, CA.
    • Favorite things to do: Skating and crocheting.
  • Employee Benefits

  • Adriana Jaramillo - Account Manager (818) 808-1061
    Adriana-Jaramillo
    (818) 808-1061
    • Joined HBC Team in 2018
    • Started in the Insurance Industry in 1999
    • Grew up in Burbank, California
    • Favorite things to do: Spending time with family, baseball, salsa dancing, hiking, camping, and just being outdoors
  • Kim Landers, CISR Elite - Vice President (818) 808-1088
    (818) 808-1088
    • Joined HBC Team in 2015
    • Started in Insurance Industry in 2001
    • Insurance Designation: CISR Elite
    • Grew up in Southern California
    • Interests/Activities: Enjoy needlepoint projects and spending time with family and friends.
  • Lisa M. Dahl, RHU - Vice President, Benefits (818) 808-1087
    Lisa Dahl
    (818) 808-1087
    • Joined HBC Team in 1984
    • Started in the Insurance Industry in 1979
    • Graduated Pierce College, A.A.
    • Attending Valley College
    • Insurance Designation:  RHU (Registered Health Underwriter)
    • Grew up in Northridge, CA
    • Favorite things to do:  Traveling to new and interesting places, watching World Cup Soccer and ice skating

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  • Personal Insurance

  • Ash Shariff - Account Manager (818) 808-1073
    Ash Sbariff
    (818) 808-1073
    • Joined HBC Team in 2011
    • Started in the Insurance Industry in 2006
    • Graduated University of North Texas, B.A.
    • Grew up in Dallas, TX
    • Favorite things to do:  Date nights with husband,going to church with children,dinners with girlfriends
  • Carmela Conanan - Assistant Account Manager (818) 808-1058
    (818) 808-1058
    • Joined HBC Team in 2015
    • Started in the Insurance Industry in 1986
    • Manila, Philippines
    • Favorite things to do: Cooking, kayaking, spending time with family and friends
  • Celina Palacios - Account Manager (818) 808-1067
    (818) 808-1067
    • Joined HBC Team in 2021.
    • Started in the Insurance Industry in 1996.
    • Grew up in Los Angeles, CA.
    • Favorite things to do: Going to the movies and traveling to new places.
  • Claudia Ortiz - Account Manager (818) 808-1079
    Claudia-Ortiz
    (818) 808-1079
    • Joined HBC Team in 2017
    • Started in the Insurance Industry in 2006
    • Grew up in Van Nuys, California
    • Favorite things to do: Spending time with family friends, and my dog
  • Cristina Vita, CISR - Account Manager (818) 808-1078
    Cristina Vita
    (818) 808-1078
    • Joined HBC Team in 2016
    • Started in the Insurance Industry in 1995
    • Grew up in Manila, Philippines
    • Favorite things to do:  Cooking, Working Out, Swimming, Archery, and Listening to Audio Books

     

  • David FitzGerald - Assistant Account Manager (818) 808-1098
    (818) 808-1098
    • Joined HBC Team in 2014
    • Started in the Insurance Industry in 2011
    • Graduated California State University Northridge, B.A.
    • Grew up in Santa Clarita, California
    • Favorite things to do:  Cooking and having fun with friends and family
  • Doreen Balian - Account Manager (818) 808-1075
    Doreen Balian
    (818) 808-1075
    • Joined HBC Team in 1998
    • Started in the Insurance Industry in 1987
    • Grew up in Detroit, Michigan
    • Favorite things to do:  Spending time with family and friends
  • Julie Sullivan - Account Manager (818) 808-1077
    Julie Sullivan
    (818) 808-1077
    • Joined HBC Team in 1997
    • Started in the Insurance Industry in 1987
    • Grew up in Toronto, Canada
    • Favorite things to do:  Traveling, entertaining family and friends
  • Lupita Garcia, CIC - Vice President, Personal Lines (818) 808-1082
    Lupita Garcia
    (818) 808-1082
    • Joined HBC Team in 2011
    • Started in the Insurance Industry in 1995
    • HBC Leadership Team Member
    • Graduated California State University Northridge, B.A.
    • Grew up in the San Fernando Valley, CA
    • Favorite things to do:  Watching the LA Dodgers and volunteering at church
  • Marcita Threash - Account Manager (818) 808-1094
    Marcita Threash
    (818) 808-1094
    • Joined HBC Team in 2010
    • Started in the Insurance Industry in 1990
    • Grew up in St. Phillip, Barbados
    • Favorite things to do:  Traveling, photography and watching tennis
  • Marlene Magana - Assistant Account Manager (818) 808-1074
    Marlene Magama
    (818) 808-1074
    • Joined HBC Team in 2012
    • Started in the Insurance Industry in 2000
    • Grew up in Los Angeles, California
    • Favorite things to do:  Visiting amusement parks with our daughters, date night with my husband and watching baseball
  • Pola Mahboubian - Assistant Account Manager (818) 808-1070
    Pola Mahboubian
    (818) 808-1070
    • Joined HBC Team in 2014
    • Started in the Insurance Industry in 2001
    • Grew up in Van Nuys, CA
    • Favorite things to do:  Cooking, going to the movies, traveling and spending time with family and friends
  • Steve Ponce, CISR - Assistant Account Manager (818) 864-7902
    (818) 864-7902
    • Joined HBC Team in 2021.
    • Started in the Insurance Industry in 2014.
    • Grew up in Central Los Angeles, CA.
    • Favorite things to do: Spending time with family, outdoor activities, reading, watching and playing sports.